Billings, Montana — November 17, 2023 — The Springs Living has promoted Tyler McClellan to the role of executive director of The Springs at Grand Park in Billings, Montana, filling the role after the previous executive director was promoted internally. As the executive director, McClellan is responsible for all aspects of community operations, including ensuring quality service to residents, maintaining financial and regulatory compliance, and recruiting and retaining employees.
“Tyler is a true success story of growth within The Springs Living, having started out as a part-time dishwasher. Over the years, he stood out for being a natural leader who knows how to positively motivate teams,” said Nicole Jemming, vice president of operations for The Springs Living. “Tyler is passionate about serving residents and staff, and his willingness to do whatever necessary to do right by residents drives quality experiences throughout the community.”
Most recently, McClellan served as the food and beverage director at The Springs at Grand Park, having been promoted from executive chef. He has held a variety of other roles, growing his senior living experience since starting with The Springs Living in 2009. He was recognized by the company with its 2023 Spark Award for his innovative leadership after increasing efficiency of processes, implementing cost-saving measures, and finding solutions to provide consistent quality service.
